OurSay Insights

Outrage Management - How to Deal with Angry People

It can be so easy to write off angry people commenting online or at a town hall community consultation with “these people don’t represent the majority.”… Read more »

Budgets are Shrinking - Your Consultation Shouldn't

When budgets are shrinking and timelines are tight community consultation can often be the first item on the chopping block.… Read more »

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